Refund Policy

Last updated: [29/01/2025]

📋 Overview

We are committed to your satisfaction and stand behind the quality of our products and services. This refund policy outlines the terms and conditions under which refunds may be requested and processed.

⏰ Refund Eligibility

Time Frame

Refund requests must be submitted within 3 (three) days of the original payment date. Requests submitted after this period will not be eligible for processing.

Transaction Fees

All approved refunds will be processed after deduction of applicable transaction processing fees charged by payment processors and financial institutions. The refunded amount will reflect the net payment received by us.

🔄 How to Request a Refund

Contact our support team at customercare.raise@gmail.com or through our customer portal

Provide your order/transaction ID and reason for the refund request

Submit within the 3-day window from your payment date

Allow 5-10 business days for refund processing once approved

💳 Refund Processing

Payment Method

Refunds will be credited back to the original payment method used for the purchase.

Processing Time

Credit/Debit Cards: 5-10 business days

Digital Wallets: 3-7 business days

Bank Transfers: 7-10 business days

Processing times may vary depending on your financial institution.

📞 Questions & Support

If you have questions about this refund policy or need assistance with a refund request, please contact our customer support team:

Email: customercare.raise@gmail.com

Phone: +916363382927

Hours: 10am to 6pm

🔄 Policy Updates

We reserve the right to modify this refund policy at any time. Updates will be posted on this page with a revised "last updated" date. Continued use of our services after policy changes constitutes acceptance of the new terms.

This policy is effective immediately and applies to all purchases made through our website and services.